Tel: (617) 288-2420

Re-Open Plan

Throughout the coronavirus pandemic, Boston Firefighters Credit Union has been focused on one thing; continuing to provide excellent member service while ensuring the health and safety of our members and staff!

As you know, we closed our West Roxbury Branch in March and restricted access to our Dorchester branch to drive-thru only.  For the past two months we have been paying close attention to the news and more recently to updated guidelines as the re-opening of our state has begun and we are ready to share with you our plans to re-open BFCU.

As we welcome you back, please remember that as we open our branches for business, it will not be exactly as it was before.  You will notice changes and we respectfully ask that you abide by the guidelines we have put in place and that you have patience with our staff as they figure out how to navigate through the re-opening process.  We have never been faced with a situation like this before and we appreciate your understanding during this time.

Re-opening has its challenges and fears but if we work together, we can make this transition a safe and happy one.

We appreciate you more than ever and we are here to help you through this.

Here are the guidelines we have put in place for the safety of our members and staff:

Dorchester Branch

  • Lobby opening Tuesday, May 26th, with the following restrictions:
  • Lobby and Drive-Thru hours:
    • Monday – Friday         8:30am – 3:30pm
    • Saturday                    8:30am – 12:30pm
    • Thursday Evening       3:30pm – 7:00pm (Available by phone only)
  • The front door, facing Hallet Street, will remained locked and will be used for ATM Access and as an Exit Only
  • To enter the building, please use the side door, facing the McKeon Post Parking Lot
  • Face masks will be required to enter the building.
  • A member of our staff will be at the entrance and you will be asked for ID before entering the building.
  • We will be limiting the number of members allowed inside the building; thus, we are asking that you socialize in the parking lot and allow the lobby to be used solely for business.
  • We ask that whether you are inside the building or outside waiting, that you practice six-foot social distancing.

West Roxbury Branch

  • Lobby opening Tuesday, May 26th, with the following restrictions:
  • Lobby and Drive-Thru hours:
    • Monday – Thursday        10:00am – 5:00pm
    • Friday                            8:30am - 5:00pm
    • Saturday                        8:30am – 12:30pm
  • Face masks will be required to enter the building.
  • A member of our staff will be at the entrance and you will be asked for ID before entering the building.
  • We will be limiting the number of members allowed inside the building.
  • We ask that whether you are inside the building or outside waiting, that you practice six-foot social distancing.