Words from Members

“I have always received exceptional care and everyone at BFCU has treated me with respect and has worked with me on a personal level. It’s a greater level of care than I have ever received from the big banks. My friends at the Boston Firefighter Credit Union don’t forget about me after hours. I get emails from my service representatives to guide me through whatever challenges I may have, no matter what time it is. As a service member, I was deployed for over a year and it was very stressful on my wife, but BFCU was always there for her and they were there for us for whatever we needed. There is a great family atmosphere there. I even take my kids to BFCU and they feel right at home. I could not think of a better banking experience for me and my family.”

Andrew - Boston Firefighter and US Coast Guard Serviceman –

“I had banked with another credit union for many years and the service was horrible. I left and found BFCU four years ago. I am a 30 year veteran of the Boston Police Department and I have had a tremendous experience as a member of the Boston Firefighters Credit Union. I have found all the member service representatives that I work with to be personable and knowledgeable about my needs. BFCU is very customer oriented. As a single dad, putting a child through college is a serious challenge. When those expenses added up, I went to BFCU and I was able to get a loan when I needed one. There was no headache. I had no stress at all, so much so that I also refinanced my mortgage. I dropped an interest point and a half, and even during the COVID-19 pandemic, they made banking both superlative and easy. BFCU has always been there for me.” 

Michael - Boston Police Officer –

Not once in four years have I had a negative experience. The mortgage officers made a typically stressful process into a pain free experience (twice!) The level of PROFESSIONALISM, paired with the HOSPITALITY you receive from each and every employee, makes it hard to imagine banking anywhere else.

James - Boston Fire Department –

I needed a CD with higher interest rates. BFCU CDs PAY MORE and offer lots of different term options. It was a no-brainer!

Billy M., Sharon FD –

Our mortgage application with Boston Firefighters Credit Union was handled very professionally. They really make it easy, and it was definitely the best experience we’ve ever had or heard of.

Deirdre - Boston Police Department –

BFCU’s great rates and knowledgeable staff make it the best place to bank in Boston. They are UNITY PERSONIFIED!

Clarence - Boston Police Department –

After a lengthy and frustrating Home Equity process at another Credit Union, we walked away. When we walked into BFCU, they were able to get it done QUICK AND EASY. What a difference!

Kevin, - Boston Police Department –

My bank wasn’t interested, but BFCU was. Their CUSTOMER SERVICE is great and their rates are so low that I’m still SAVING MONEY!

Elliot - Somerville Fire Department –

Every time I step into the BFCU building it continues to blow me away at how awesome all of the employees are.  The whole process is easy, fun and super quick! I love the BFCU!

John - Boston Police Department –